Fidelis Care is a prominent health insurance provider in New York, dedicated to delivering quality, affordable healthcare to individuals and families. As part of the Centene Corporation, Fidelis Care has established a strong reputation for offering a wide range of health plans, including Medicaid, Medicare Advantage, Child Health Plus, and Qualified Health Plans through the NY State of Health Marketplace. By focusing on community engagement and member satisfaction, Fidelis Care continuously seeks to improve the health and well-being of its members.
Founded in 1993, Fidelis Care has grown to serve over 2.3 million members across New York State. The organization's mission is to provide access to quality healthcare and ensure that every individual receives the care they need, regardless of their financial situation. With a network of over 70,000 healthcare professionals and 1,000 hospitals, Fidelis Care offers comprehensive coverage that meets diverse healthcare needs.
In addition to offering a variety of health insurance plans, Fidelis Care places a strong emphasis on preventive care and community health initiatives. Their programs are designed to encourage healthy lifestyles, provide education on disease prevention, and connect members to essential health services. With a commitment to innovation and customer satisfaction, Fidelis Care continually adapts to the changing healthcare landscape to better serve its members.
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Table of Contents
- Biography of Fidelis Care
- What Sets Fidelis Care Apart?
- Types of Health Plans Offered
- How Do You Enroll in Fidelis Care?
- Fidelis Care and Community Engagement
- What is the Fidelis Care Provider Network?
- Financial Assistance and Subsidies
- Fidelis Care Member Benefits
- Customer Service and Support
- How Does Fidelis Care Address Health Equity?
- Fidelis Care and Its Impact on Healthcare
- Fidelis Care Innovations and Technological Advancements
- Frequently Asked Questions about Fidelis Care
- Conclusion
Biography of Fidelis Care
Established in 1993, Fidelis Care began as a small health insurance provider focused on serving the uninsured and underinsured populations in New York. Over the years, it has expanded significantly, becoming one of the largest health plans in New York State. Fidelis Care is a subsidiary of the Centene Corporation, a multinational healthcare company known for providing high-quality healthcare services across the United States.
| Attribute | Details |
|---|---|
| Founded | 1993 |
| Parent Organization | Centene Corporation |
| Headquarters | New York, USA |
| Number of Members | Over 2.3 million |
| Network Providers | Over 70,000 healthcare professionals |
What Sets Fidelis Care Apart?
Fidelis Care distinguishes itself in the healthcare market through its unwavering commitment to providing accessible and affordable healthcare. This commitment is reflected in several key aspects:
- Comprehensive Coverage: Fidelis Care offers a wide range of health insurance plans tailored to meet the diverse needs of individuals and families, including Medicaid, Medicare Advantage, Child Health Plus, and Qualified Health Plans.
- Strong Provider Network: With over 70,000 healthcare professionals and 1,000 hospitals, Fidelis Care ensures that members have access to a comprehensive network of providers.
- Community Focus: By engaging with local communities, Fidelis Care supports programs that promote healthy lifestyles and disease prevention, ensuring members receive the care they need.
- Member-Centric Approach: Fidelis Care prioritizes member satisfaction, offering personalized support and resources to help members navigate their healthcare journey.
Types of Health Plans Offered
Fidelis Care provides a variety of health plans to cater to different needs and preferences. These include:
Medicaid Managed Care
Medicaid Managed Care is designed for individuals and families with low income. Fidelis Care offers comprehensive coverage, including doctor visits, hospital stays, prescription drugs, and preventive services.
Medicare Advantage Plans
Fidelis Care offers several Medicare Advantage plans, which provide additional benefits beyond Original Medicare, such as dental, vision, and hearing coverage, as well as fitness programs and wellness services.
Child Health Plus
Child Health Plus is a state-sponsored program that offers free or low-cost insurance to children under 19 who are not eligible for Medicaid. This plan covers a wide range of services, including routine check-ups, immunizations, and emergency care.
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Qualified Health Plans
Available through the NY State of Health Marketplace, Qualified Health Plans provide essential health benefits, preventive services, and prescription drug coverage. These plans are available to individuals and families who do not qualify for Medicaid or Child Health Plus.
How Do You Enroll in Fidelis Care?
Enrolling in Fidelis Care is a straightforward process, with multiple options available to suit individual preferences. Here are the steps to get started:
- Determine Eligibility: Check if you qualify for any of the available health plans based on income, age, and residency status.
- Choose a Plan: Review the various health plans offered by Fidelis Care and select the one that best meets your healthcare needs and budget.
- Apply Online: Visit the Fidelis Care website or the NY State of Health Marketplace to complete an online application.
- Contact a Representative: If you prefer personalized assistance, contact a Fidelis Care representative who can guide you through the enrollment process.
- Submit Required Documents: Provide any necessary documentation to verify your eligibility, such as proof of income and residency.
Fidelis Care and Community Engagement
Fidelis Care actively engages with local communities to promote health and well-being. This commitment is demonstrated through various initiatives and programs aimed at improving public health:
- Health Education Events: Fidelis Care hosts events that focus on educating the public about healthy lifestyles, disease prevention, and access to healthcare services.
- Partnerships with Local Organizations: Collaborating with community organizations, Fidelis Care supports efforts to address social determinants of health and improve healthcare access.
- Outreach Programs: Through outreach programs, Fidelis Care connects with underserved populations to provide information about available health services and resources.
What is the Fidelis Care Provider Network?
The Fidelis Care provider network is an extensive system of healthcare professionals and facilities that deliver quality care to members. Key features of the network include:
Wide Range of Providers
Fidelis Care's network includes over 70,000 healthcare professionals, ensuring members have access to a broad spectrum of services, from primary care to specialized treatments.
Comprehensive Facilities
The network encompasses 1,000 hospitals, clinics, and healthcare centers, providing members with convenient access to necessary medical services.
Quality Assurance
Fidelis Care prioritizes quality care by partnering with providers who meet rigorous standards and demonstrate a commitment to patient-centered care.
Financial Assistance and Subsidies
Fidelis Care is committed to making healthcare affordable for all members. Various financial assistance options and subsidies are available to help reduce healthcare costs:
- Premium Tax Credits: Eligible individuals and families can receive premium tax credits to lower the cost of health insurance through the NY State of Health Marketplace.
- Cost-Sharing Reductions: These reductions help lower out-of-pocket costs for deductibles, copayments, and coinsurance for eligible members.
- Medicaid and Child Health Plus: Fidelis Care offers free or low-cost coverage through Medicaid and Child Health Plus for qualifying individuals and families.
Fidelis Care Member Benefits
Members of Fidelis Care enjoy a variety of benefits designed to enhance their healthcare experience and promote overall well-being:
- Comprehensive Coverage: Members have access to a wide range of healthcare services, including preventive care, chronic disease management, and emergency care.
- Wellness Programs: Fidelis Care offers wellness programs that encourage healthy lifestyles and provide resources for managing chronic conditions.
- Telehealth Services: Members can access medical consultations and advice from healthcare professionals through convenient telehealth services.
- 24/7 Nurse Line: A dedicated nurse line is available to provide members with round-the-clock medical advice and support.
Customer Service and Support
Fidelis Care is dedicated to providing exceptional customer service and support to its members. Key features of their support system include:
Member Services Team
A dedicated team of customer service representatives is available to assist members with inquiries, plan information, and guidance on accessing healthcare services.
Online Resources
The Fidelis Care website offers a wealth of resources, including plan details, provider directories, and health education materials, to help members make informed healthcare decisions.
Mobile App
The Fidelis Care mobile app allows members to conveniently manage their health plan, access digital ID cards, and find nearby providers.
How Does Fidelis Care Address Health Equity?
Fidelis Care is committed to addressing health equity by ensuring that all members, regardless of their background, have access to quality healthcare services. Key initiatives include:
- Culturally Competent Care: Fidelis Care partners with providers who deliver care that respects and responds to the diverse cultural needs of members.
- Language Support: Multilingual support is available to assist members who prefer to communicate in languages other than English.
- Community Outreach: Through targeted outreach programs, Fidelis Care reaches underserved populations to provide information and resources that promote health equity.
Fidelis Care and Its Impact on Healthcare
Fidelis Care has made a significant impact on the healthcare landscape in New York by improving access to quality care and addressing the needs of diverse communities. Key achievements include:
Increased Access to Care
Fidelis Care has expanded its network and services to reach more individuals and families, providing them with access to essential healthcare services.
Improved Health Outcomes
Through preventive care initiatives and chronic disease management programs, Fidelis Care has contributed to better health outcomes for its members.
Community Health Initiatives
Fidelis Care's community-focused programs have made a positive impact on public health, promoting healthier lifestyles and disease prevention.
Fidelis Care Innovations and Technological Advancements
Fidelis Care continuously embraces innovation and technology to enhance healthcare delivery and improve member experiences. Key advancements include:
- Telehealth Services: Fidelis Care offers telehealth services that provide convenient access to healthcare professionals, allowing members to receive medical consultations from the comfort of their homes.
- Mobile App: The Fidelis Care mobile app enables members to manage their health plans, access digital ID cards, and locate nearby providers with ease.
- Data-Driven Insights: By leveraging data analytics, Fidelis Care identifies trends and opportunities to enhance care delivery and improve health outcomes.
Frequently Asked Questions about Fidelis Care
What is Fidelis Care?
Fidelis Care is a health insurance provider in New York that offers a range of plans, including Medicaid, Medicare Advantage, and Child Health Plus, to ensure members have access to comprehensive healthcare.
How can I enroll in Fidelis Care?
You can enroll in Fidelis Care by determining your eligibility, choosing a plan, and applying online through the Fidelis Care website or NY State of Health Marketplace. Personalized assistance is also available from Fidelis Care representatives.
What types of plans does Fidelis Care offer?
Fidelis Care offers a variety of health plans, including Medicaid Managed Care, Medicare Advantage Plans, Child Health Plus, and Qualified Health Plans through the NY State of Health Marketplace.
How does Fidelis Care support its members?
Fidelis Care provides support through its member services team, online resources, and mobile app, offering members access to plan information, provider directories, and health education materials.
What is the Fidelis Care provider network?
The Fidelis Care provider network includes over 70,000 healthcare professionals and 1,000 hospitals, ensuring members have access to a comprehensive range of healthcare services.
Does Fidelis Care offer financial assistance?
Yes, Fidelis Care offers financial assistance options, such as premium tax credits and cost-sharing reductions, to help lower healthcare costs for eligible members.
Conclusion
Fidelis Care stands out as a leading health insurance provider in New York, committed to delivering accessible and affordable healthcare to its members. With a wide range of health plans, a strong provider network, and a focus on community engagement, Fidelis Care ensures that individuals and families receive the quality care they need. By addressing health equity and embracing innovation, Fidelis Care continues to make a positive impact on the healthcare landscape, improving the well-being of its members and the communities it serves.
For more information on Fidelis Care and its offerings, visit their official website.
